HOW CAN WE
HELP YOU?

Choose or spin a formation, roll for a club and select one player who fits your squad. Continue until your starting XI and available bench positions are complete.

The simulation considers player quality, position fit, squad balance, formation and manager strength. Strong choices improve your chances, but football always leaves room for surprises.

Yes. Find a random opponent or invite another player, then complete your drafts and follow the match.

Jokers are tactical tools that can reroll, remove or lock draft options, change a formation or support transfers depending on the Joker type.

The current draft stage closes according to the active match rules. Make your selection before the countdown reaches zero.

After full time, the result screen shows the score, scorers, summary and key match information.

FR is FutRoll's in-game balance. It can be earned through eligible game activities and used for supported in-game items such as Jokers.

First confirm that the store purchase completed successfully, then restart FutRoll and check your balance again. If it is still missing, contact support with the store, approximate time and order reference. Never send your password or full payment card details.

Email support from the address connected to your FutRoll account and write “Account deletion request” in the subject. We will provide the verification and deletion steps.

Update FutRoll and your phone's operating system, restart the device and try again. If the issue continues, include your device model, OS version and FutRoll version when contacting support.

Check your internet connection and try again after a short wait. Match availability can vary by time and region.

Switch between Wi-Fi and mobile data, reopen the game and return to the active match. Contact support if the match remains unavailable.